Customer Service
The Shops at Wisconsin Place offers an array of amenities and services to provide you with the best shopping experience possible.
Lost and Found
Lost and found items are logged in with Security. To contact Lost and Found, please call 301.841.4000.
Bike Racks
For customer convenience, bike racks are located on the Plaza Level on Western Avenue and Friendship Boulevard.
Security
Security at The Shops at Wisconsin Place is available 24 hours a day, 7 days a week for customers and employees. The Shops at Wisconsin Place offers a wide array of unique and proactive security programs to benefit our customers and merchants.
Our Mobile Patrol Program consists of uniformed officers patrolling in golf carts and Segways throughout the garage actively seeking customers in need of assistance. The Mobile Patrol can assist customers with the following situations:
- lockout
- dead battery
- package assistance and escorts
- vehicle location
- escorts
For more information or to seek assistance from our Security Department, please call the Security Line at 301.841.4040
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